Shipping policy
Domestic Shipping:
Processing Time:
- Orders are processed within 1-3 business days. Orders are not shipped on weekends or holidays.
Shipping Rates & Delivery Estimates:
- Standard Shipping: 4-6 business days - $5.00
- Expedited Shipping: 2-3 business days - $12.00
Free Shipping:
- We offer free standard shipping on orders over $50.
Shipping Carrier:
- We use USPS, UPS, and FedEx for all domestic orders.
Customs, Duties, and Taxes:
- Our store is not responsible for customs and taxes on your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
Order Confirmation & Tracking:
- Once your order has been placed, you will receive a confirmation email. Once your order is shipped, you will receive another email containing your tracking number. The tracking number will be active within 24 hours.
Shipping Address:
- Please ensure all shipping information is correct. If you provide an incorrect address, we are not responsible for lost packages.
Delays:
- Occasionally, there may be delays due to a high volume of orders or postal service problems. We are not responsible for these delays but will help you track your package and communicate with the carrier.
Lost or Damaged Packages:
- We are not liable for any products damaged or lost during shipping. If you received your order damaged, please get in touch with the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
Contact Us:
- If you have any questions regarding your shipment, please get in touch with our support team at [Your Email Address].